1.Method 1: Instant self-service disconnection (via the mobile app)
- Step 1: Open the BAYNI mobile application.
- Step 2: From the home screen, tap your Profile Icon (the avatar showing the initial of your name) at the top right corner.
- Step 3: This opens the Studio screen.
- Step 4: Scroll down to the “Connected Accounts” section.
- Step 5: Tap “Unlink” next to the connected service (Instagram, WhatsApp, Google / Gmail, or TikTok).
- Step 6: BAYNI immediately revokes the OAuth tokens and ceases data synchronization for that service.
You can also revoke BAYNI’s access directly from the connected provider at any time, for example from your Google Account’s “Third-party apps & services” page or Instagram’s “Apps and websites” settings.
2.Method 2: Request full account & data erasure (via email)
- Send an email to support@baynaryglobal.com.
- Use the subject line: “User Data Deletion Request”.
- Include your full name, your registered email address or username, and a statement that you request full deletion of your account and data.
Email template
To: support@baynaryglobal.com
Subject: User Data Deletion Request
Full name: …
Registered email / username: …
I request the full deletion of my BAYNI account and all associated personal data.
3.What happens next
| Stage | Timeframe |
|---|---|
| Unlinking a connected service in the app | Immediate — OAuth tokens revoked and synchronization stopped |
| Confirmation of your email request | Within 48 hours |
| Full erasure from our databases | Within 30 calendar days |
| Statutory exception | Tax invoices, contracts and VAT/TRN records are retained for the mandatory 5-year period under UAE tax law, then deleted |
See our Privacy Policy for full details on how we handle your data.
4.Contact
BAYNARY LLC
Sharjah Media City, Sharjah, United Arab Emirates
Tel: +971 52 500 0946
Email: support@baynaryglobal.com
Sharjah Media City, Sharjah, United Arab Emirates
Tel: +971 52 500 0946
Email: support@baynaryglobal.com